FAQs

FAQ

Does duck duck goose have a minimum spend?

Yes minimum spend applies all offsite events of $1200 (including food & staffing costs)

Once availability is confirmed for your desired date & a quote is received, a deposit of 10% of the quoted amount is requested.

No, the deposit is a non-refundable deposit. If you have reason to postpone your event, we are happy to move your deposit to a new mutually agreeable date. If a new date cannot be agreed the deposit would be kept by duck duck goose.

Yes, you are welcome to make changes to the quote right up until 2 weeks before the event date.

No, you will only be invoiced based on the confirmed number of guests. Which is to be confirmed 2 weeks before the event date.

You will be invoiced 2 weeks before the event date & the final invoice is due 7 days out. If the final payment (or confirmation of) is not received before duck duck goose are scheduled to arrive, we reserve the right to pull out from catering the event.

Yes, if they are confirmed before the event date.

We will do our best to provide a suitable option, however we only bring food that is required based on the confirmed menu so this can prove difficult for certain requirements & may result in this person going without a meal.

Ask them (or have MC make announcement) to make themselves known to staff early in the event. During canapes it can be difficult for our staff to know who has special dietary needs in an exceptionally large group. A list of guest names ideally with a photograph and their requirements listed can be of assistance. Providing a table plan with each guest identified will also be helpful during the seated meal.

2 weeks before your event date.

Event timings, dietary requirements, kids attending, name of contact person & any other special details should also be confirmed at this time.

Yes, simple meals can be provided for children from $15pp.

Yes, we can provide a main meal for others (photographer, DJ, Bar, wedding coordinator etc) for $25pp. The number of these meals needs to be confirmed 2 weeks out from the event date.

No, each canape selection must be included for 100% of the guests.

Yes, duck duck goose cooks all items onsite & as such needs access to some decent facilities to make this possible. If the facilities onsite are not suitable you will be requested to hire in additional items to make this possible. 

No, the individual items need to be provided by you if the venue does not provide them. We do however provide serving platters for canapes, buffet & banquet menus along with service cutlery when required.

Cocktail napkins to accompany canape service are provided. Dinner napkins for tables are not provided.

No, we no longer provide this service & recommend you contact Henry Clive or Meet Mabel for all your drinks & service options.

Yes, we will wash all plates and cutlery & return the kitchen to how we found it prior to our departure. 

*we do not wash glassware.

*we will not take responsibility for furniture pack down or moving at any stage of the event.

No, we do not set the tables with plates, cutlery, glassware etc – this all needs to be taken care of before our arrival onsite.

The kitchen team is generally onsite 2 hours before food service is due to begin. Our team will need full access to the kitchen facilities at this time, along with some allocated fridge space.

Where possible DDG will leave the food, this does rely on there being containers/ platters or plates for us to do so (so its recommended you bring some with you). If we deem the food has been sitting out too long to be eaten later, then it will be thrown out. Food that has been sent out to a table for guests to serve themselves will not be kept and stored as we have no way of knowing it remains untouched and safe to eat in the future.  

TESTIMONIALS

  • “The past week has been an absolute whirlwind but we are now having some downtime to reflect on our incredible wedding day! We would like to extend a big thank you to you and the whole Duck Duck Goose team.

    We were a little stressed with the last minute guest cancellations and rearranging of seating plans but you and your team were so calm and professional throughout and took everything in your stride. Every dish served was absolutely delicious!! We had so many comments from guests about how much they enjoyed the meal. The pork belly in particular was a crowd favourite. We certainly won’t hesitate to recommend you to all our friends and family.”

    - Jim & Dom, Foxground

  • “Everything was fabulous. Rave reviews on the food by all the guests and we are happily enjoying some of our left overs too.

    Thanks for all your help. We look forward to more parties in the future with you guys on board.”

    - Gina & Sandra, Tapitallee

  • “I just wanted to say a MASSIVE thank you for helping to make our special day sooo so perfect. It honestly was a perfect day and by far the happiest day of my life so far.

    Matt, myself and our guests couldn’t speak more highly of your professionalism, incredible service and AMAZING food….some said it’s the best food they have ever had at a wedding, and everyone wouldn’t stop raving about how yummy it was and how full they were!”

    - Chantal & Matt, Merribee

  • “THANK YOU! Your team were excellent on Saturday and we’ve had many guests comment on how pleasant and attentive they were. And the food – wow! I’m only sad I didn’t eat more of it. Both the chicken and the lamb were out of this world! We’ve had a lot of guests say that it was the best food they’ve ever had at a wedding, and our vegetarian and gluten-free guests loved their meals too. It’s been a pleasure working with you on our wedding, all the best to you and your team!”

    - Kim & Tim, Seacliff

  • “Huge thanks to everyone at Duck Duck Goose. You guys are awesome!!! Everyone loved the food. Especially the ham at the end! We are planning our disguises so we can come back for another tasting.”

    - All & Tim, Milton

  • “Just wanted to say a huge THANK YOU to you and the team for catering our wedding on the 12th May. Everyone was very cool under the pressure of crazy rain and power outages and we got so many compliments on the food! The end of service ham was a nice touch and Sandy and the team were ultra professional! Thanks again and would absolutely recommend Duck Duck Goose to everyone we know.”

    - Bec & Chris, Bawley Bush Retreat

  • “I just wanted to let you know how much we all loved the food and what great helpers we had on the day, the girls were great! The food was so tasty and the amount was just perfect. Many thanks from us both.”

    - Andy & Katie, Eagles Rest Berry

  • “BIG thank you for Saturday evening. Your staff were fabulous, especially Sandy! We have had so many messages from guests raving about the food, and Sandy put some food aside that Todd and I enjoyed the next day! Everything from the service, to cutting up the cake and the ham at the end of the night and clean up was just 10/10.. We will be recommending you guys to anyone we know having an event!! Once again thank you so much, you have been so great leading up to the wedding and even better on the actual night so thank you!!”

    - Michelle & Todd, Far Meadow

  • “I just wanted to thank you so so so much for being the best caterers on earth. You guys went above and beyond for us and we are so grateful for it. The food was incredible and we have had so many people ask us about you guys. We hope some work comes your way because of it. But also so that we can eat your delicious food again. Many many thanks.”

    - Claire & Mark, Yellow Rock

  • “Thank you for the amazing work; you have been such a pleasure to deal with and the food was phenomenal. I have only positive things to say about the whole experience, from the food to the wonderful attitude of all of your staff who went above and beyond what we expected, making our night just that little more perfect. The mains and the grazing platters were a hit with our guests, and thank you for doing all the little extra things like making us a snack plate and having your staff bring around shot glasses and pickles, etc. The vegetarian meal was also fantastic, but my personal favourite was the salmon, it was so good!”

    - Anna & Will, Riversdale

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